What Personal Data do we collect?
In order for Omegawave to provide the Service to you, we need to collect and use certain Personal Data about you. Omegawave collects the following Personal Data:
- name and surname
- email, telephone number and other contact information
- height and weight
In addition, we collect your electrocardiography and/or DC potential data observed by your mobile device and submitted to the Service. The electrocardiography data is essential for us to provide you with the core functionalities of and adversely affect the Service. DC potential data refers to data collected by your Omega Sensor, should you have bought one, and then relayed by your mobile device into our Service (“DC potential Data”).
What do we do with the Personal Data?
Omegawave may use your Personal Data for any of the following purposes (excluding your electrocardiography and DC potential Data):
- to register you for use of our Service and to deliver and maintain our Service;
- to enable us to monitor, review and improve the Service;
- for our internal records regarding the use of the Service;
- (subject to the direct marketing section below) for marketing purposes; and
- so that we can fulfill our obligations under our agreement with you relating to the Service and to support you in your use of the Service.
Omegawave uses your electrocardiography data DC potential Data only to the extent necessary to provide the Service to you and may use it on an anonymous basis for research and scientific purposes, and for no other purposes whatsoever.
We will only retain information about you for as long as is necessary for the purpose for which it was intended and not for any longer, or for as long as may be required under any contract or by law.
We will not collect an excessive amount of information from you nor information that is not relevant to the purposes for which it was collected.
How do we collect the Personal Data?
We collect your Personal Data by various methods including:
- When you place an order on our e-commerce website to purchase our products and the Service;
- When you submit your Personal Data through the Service by whatever means, including but not limited to via your mobile device; When you contact us by whatever means other than through the Service; and
- Your designated coach or trainer may also enter data about you into the Service. This will be, however, only the case when you have granted your coach or trainer consent to use your Personal Data. Should you not have granted such consent please contact us urgently so that we may take steps to cease processing your Personal Data.
How do we keep your Personal Data safe?
Omegawave will act in accordance with applicable laws and regulations when collecting, processing and storing your Personal Data.
You will be able to define in the Service who besides you and Omegawave has the right of access to your Personal Data. You may, for instance, give access to your Personal Data to your coach or trainer.
In order to keep your Personal Data and all the other information we have stored safe, we have implemented various security measures and taken reasonable steps to prevent unauthorized access, use, alteration, destruction or disclosure of your Personal Data.
All Personal Data will be stored on servers located within the European Union. If you live outside the European Union, you acknowledge and specifically agree that your Personal Data may be transferred to the European Union.
We will only retain information about you for as long as is necessary for the purpose for which it was intended and not for any longer, or for as long as may be required under any contract or by law. Unless we are required to retain the information under any contract or by law, your Personal Data will be removed after a reasonable period of time when you choose to cease using the Service.
We will take all reasonable precautions to ensure that our staff and employees who have been specifically granted access to information about you have received adequate training to ensure that they process that information only in accordance with this policy and with our obligations under applicable legislations.
We may use your contact information in order to provide you with information about products, special offers and other information relating to our products or services or which we believe may be of interest to you.
We may send you such information by email, telephone (including automated calls which means a call which delivers a pre-recorded message with marketing content to your telephone), SMS text message and/or any other form of electronic messages (including MMS, picture messages, video messages; instant messages and next generation messages), post, fax, or any other method which becomes relevant from time to time.
We will only use Personal Data that we collect from you for direct marketing if you give us your consent to do so. When you provide us with information about yourself, you will be given the option to tick an “opt-in” box in the Service to let us know that you do not want that information to be used for direct marketing purposes, although we may also ask for your consent by other means as well.
You can change your mind later on in respect of direct marketing by contacting our Data Privacy Officer at any time. In addition, if you receive direct marketing from us by email you will be reminded in the email that you are able to request a change to your preferences.
Cookies and web beacons
When we provide the Service to you, we want to make the Service easy, useful and reliable. As the Service is provided to you via Internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies.
These pieces of information are used to improve services for you through, for example enabling a service to recognise your device so you don't have to give the same information several times during one session, recognising that you may already have given a username and password so you don't need to do it for every web page requested, measuring how many people are using services and gathering other information on how the Service is used.
Most web browsers allow you to turn off cookies. To do this look at the “help” menu on your browser. Switching off cookies may restrict the use of the Service and/or delay or affect the way in which it operates.
Webpages and HTML emails may also contain a small snippet of code called a web beacon. In their simplest form, web beacons allow a website to transfer or collect information through a graphic image request. Omegawave may use web beacons as part of the Service, but only for fraud detection.
How to contact us to amend or receive copies of the Personal Data we have collected?
Should you wish to review the Personal Data being held by us about you, you have the right to request details. Please make any requests in writing to our Data Privacy Officer and we will comply with your request promptly.
Please help us to ensure that the information about you that we hold is accurate and up to date. If you think that any information we have about you is incorrect or incomplete, please write to our Data Privacy Officer in the manner set out above to the address below. We will correct or update any information about you as soon as reasonably possible.
Should you wish us to permanently delete your Personal Data being held by us, we will do so upon your request. In such case, you understand, that Omegawave will not be able to provide the Service to you anymore.
The name of the register we store your Personal Data in is Register for Omegawave Services.
Address: Omegawave Oy, Tekniikantie 14, 02150 Espoo, Finland