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Terms and conditions


Omegawave agrees to supply the Omegawave Service (“Service”) and Hardware (“Hardware”) to be used with the Omegawave Mobile Application (“Mobile App”) for the customer placing the order via Omegawave e-commerce website (“the Customer”) in accordance with these Terms and Conditions (“Terms and Conditions”):

1 Omegawave Omegawave Oy (Finnish Business ID 2454485-4) is a Finnish company specialising in sports technology solutions, with its offices located at Tekniikantie 14, FI-02150 Espoo, Finland. Omegawave Oy can be contacted by e-mail at

2 Placing an order and order confirmation

2.1 In order to place the order the Customer needs to provide Omegawave Customer’s real name, address, e-mail address, payment details and other required information.

2.2 The Customer warrants that the Customer is 18 years old and holds a valid payment method, such as a credit card or PayPal account.

2.3 The order is made by selecting the products in the Omegawave e-commerce website, providing the required information and accepting these Terms and Conditions by ticking the respective check box.

2.4 The Customer agrees that the order is an offer to license the Service and buy the Hardware, as listed in the order, under these Terms and Conditions. The order shall not be valid until it is accepted by Omegawave. Omegawave reserves the right to decline any orders as it sees fit in order to prevent any abnormal orders or orders not placed in good faith.

2.5 After having received the offer and the payment thereof, Omegawave shall send the Customer an order confirmation, with details to the Hardware and Service ordered, via e-mail.


3 License to use the Service

3.1 Omegawave agrees to:

3.1.1 Provide the Customer the Service and the Mobile App in accordance with these Terms and Conditions; and

3.1.2 grant to the Customer a non-exclusive and non-transferable licence to use the Service and the Mobile App initially for the fixed period agreed at the time of placing the order with an option to continue the usage of the Service and the Mobile App thereafter upon these Terms and Conditions.

3.2 The licence code required for activation of the functionality of the Mobile App will be provided in conjunction with the purchase of the Service and Hardware.

3.3 In relation to the Service and the Mobile App the copyright, design right or other intellectual property rights in which are owned by Omegawave:

3.3.1 nothing contained in these Terms and Conditions shall be construed as an assignment or transfer of any copyright, design right or other intellectual property rights in the Service or the Mobile App, all of which rights are reserved by Omegawave;

3.3.2 except as expressly permitted by these Terms and Conditions and save to the extent and in the circumstances expressly required to be permitted by law, the Customer shall not rent, lease, sub-licence, loan, copy, modify, adapt, merge, translate, reverse engineer, decompile, disassemble or create derivative works based on the whole or any part of Service or Mobile App or use, reproduce or deal in the Service or Mobile App or any part thereof in any way, or interface the Service with any other software;

3.4 The licence shall terminate:

3.4.1 at the end of the initial fixed period automatically unless the Customer wishes to continue using the Service, in which case the Customer shall be provided with instructions on how to extend the licence term; and

3.4.2 immediately if the Customer fails to abide by these Terms and Conditions.

4 Licence fees and payment

4.1 The initial license fee for the Service and the Mobile App is for a fixed term subscription of the period agreed at the time of placing the order, payable simultaneously with the placing of the order for the Service. Should the Customer want to continue using the Service and the Mobile App after this initial term, payment of a renewal licence fee must be made according to the instructions provided by Omegawave.

4.2 The Customer shall make required payments using one of the payment options provided to the Customer.

4.3 License fee includes VAT and other applicable taxes.


5 Price and payment

5.1 The Customer shall make the payment using one of the payment options provided to the Customer when placing the order. The payment shall be charged when placing the order.

5.2 The legal ownership of any Hardware provided by Omegawave shall pass to the Customer on payment in full and in cleared funds of the price and any other sums which may then be due.

5.3 The price charged for the Hardware shall be the price in effect at the time of the order and will be verified in the order confirmation.

5.4 Prices for the Hardware include VAT and other applicable taxes, but do not include the charges for postage and packing which must be paid at the same time.

5.5 Postage, packing and related VAT and other taxes are shown when placing the order and in the order confirmation.

5.6 When ordering overseas the Customer may be subject to import duties and taxes. The Customer shall bear any additional charges for custom clearance.

6 Delivery of the hardware

6.1 Omegawave aims to ship the Hardware within a week from the order confirmation. Delivery times may vary depending on the delivery service used, Customer’s location and other reasons not attributable to Omegawave. Therefore any delivery dates shall be non-binding best estimates.

6.2 Risk in the Hardware shall pass to the Customer on delivery of the Hardware to the Customer.

7. Sales territories Omegawave may limit the availability of products and services on a regional basis due to reasons including, but not limited to, availability of approvals and certifications, legislation and availability of payment or delivery methods.

8. Returns policy The Customer may return all new, unused and unchanged Hardware, still in their original unopened packaging, within 14 days of delivery, or such other period prescribed by applicable local legislation in country in which the Customer is resident, for a full refund. Omegawave shall also pay the return delivery costs on condition that the return is due to a warranty claim by the Customer under clause 10 below and the least expensive shipping method is used. Omegawave shall refund the price using the same method the Customer has used when placing the order.


9. Support services Unless otherwise agreed in writing, Omegawave shall provide its standard support services to the Customer which shall be online support and e-mail in line with Omegawave’s Support Policy that may be amended from time to time.

10. Warranties

10.1 Omegawave warrants to the Customer that:

10.1.1 the Service, the Mobile App and the Hardware will be free from substantial defects in materials, workmanship and installation; and

10.1.2 it has title to the Service and Mobile App delivered to the Customer and/or has the right to provide them to the Customer; and

10.1.3 the Service and the Mobile App will be compatible with the Customer’s mobile device provided that such device has been listed by Omegawave on its website as at the date of purchase as a mobile device which supports the Service.

10.2 In respect of the Hardware, the warranties set out in clause 10(1)(c )above shall remain in force for a period of 365 days from the date of delivery to Customer.

10.3 In respect of the other elements of the Service, the warranties set out in clause 10(1)(a ) above shall remain in force for a period of 90 days from the date of delivery to Customer.

10.4 Omegawave shall have no liability or obligations under said warranties other than to repair or replace any item of Hardware provided by Omegawave. Further, Omegawave will not be liable for any defects in or damage caused by:

10.4.1 use of the Service, Hardware or Mobile App which is not in accordance with the instructions of Omegawave;

10.4.2 maintenance or alteration of the Hardware by a third party other than Omegawave unless the third party is authorized by Omegawave;

10.5 Omegawave specifically does not warrant that:

10.5.1 the Service is fit for any particular purpose and use of the Service may result in any improved performance on the Customer’s part;

10.5.2 the Service has been developed specifically for the Customer or to the Customer’s specific requirements or specifications;

10.5.3 the Service will produce accurate results or any specific information;

10.5.4 the Service should not be used as a basis for medical diagnosis. Customer acknowledges that the Service is a reporting and analytical tool only and Omegawave will not be responsible for any training decision made by the Customer including the consequences of any training decision such as injury to the Customer which shall be the sole decision and responsibility of the Customer.

10.6 The express terms of these Terms and Conditions are in lieu of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are hereby excluded to the fullest extent permitted by applicable law.

11 Privacy and data protection Omegawave may collect, store and process personal data of the Customer. The terms on which Omegawave uses personal data are set out fully in Omegawave Privacy Policy which can be found at: Omegawave Privacy Policy forms an integral part of these Terms and Conditions.

12 Liability

12.1 Except in respect of any liability which cannot be limited or excluded by mandatory applicable law, Omegawave’s liability to the Customer under these Terms and Conditions in respect of each event or series of connected events shall not exceed the price of the Hardware and license fee for one year of use.

12.2 Notwithstanding anything else contained in these Terms and Conditions, Omegawave shall not be liable to Customer for any special, indirect or consequential loss whether arising from negligence, breach of contract or howsoever caused.

12.3 Omegawave shall not be liable to the Customer or to any third party for any decisions regarding training or performance based on data provided to the Customer or such third party as a result of the use of the Service, the Hardware or the Mobile App.

13. Export control The Customer agrees to comply with all laws, regulations and orders of the United States and the European Union applicable to the export, re-export, transfer or resale of Hardware, Mobile App and Service ("Export Laws"). The Customer agrees not to export any product to any country in contravention of any Export Law; and not to export any product to any country for which an export license or other governmental approval is required, without first obtaining all necessary licenses and approvals. The Customer warrants that the Customer is not subject to the laws of any country to which export of the Hardware, Mobile App or Service is prohibited by any Export Law.

14. Changes to these Terms and Conditions These Terms and Conditions may be amended by Omegawave from time to time without prior notice to the Customer. Omegawave shall notify the Customer of such change or modification by posting an updated version of these Terms and Conditions to the Service. The Customer is responsible for regularly re-viewing these Terms and Conditions. Continued use of the Service constitutes Customer’s consent to such changes.

15. Assignment Save as expressly provided in these Terms and Conditions, the Customer shall not assign nor otherwise transfer this Agreement or any of its rights and/or obligations hereunder whether in whole or in part without the prior written consent of Omegawave. Omegawave may transfer and/or assign its rights and/or obligation on seven (7) days written notice to the Customer.

16. Governing Law and Disputes These Terms and Conditions shall be governed by and construed in accordance with the laws of Finland. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall resolved by District Court of Helsinki, Finland.